Personalization

Business Processes

Farmers’ markets and Watermelon SLAs

By Karen McLaughlin in March 2019

4 minute read
Consumer Industries & Retail

Q&A: IDC researcher Andrea Sangalli on CX personalisation and retail innovation

By Andrea Sangalli in January 2019

5 minute read
Culture of Change

Digital transformation: A mind-set for continuous change

By Michael Fitzgerald in December 2018

2 minute read
Consumer Industries & Retail

How to deliver future commerce business models

By Andrea Sangalli in November 2018

4 minute read
Consumer Industries & Retail

Amazon Go showcases shopper-centricity and era of personalisation

By Helen Beckett in November 2018

2 minute read
Artificial Intelligence

Getting the balance right for personalisation

By Mike Simons in November 2018

2 minute read
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