MÁV, or Magyar Államvasutak Zrt, is a railway company owned by the Hungarian government. The MÁV Group consists of approximately 30 companies, running the majority of railway operations in Hungary. As an operator with 37,000 employees serving a nation of almost 10 million people and maintaining a network of over 7,000 kilometres of railway, MÁV is under pressure to keep pace with the times and offer competitive railway services. Therefore, MÁV has embarked on a project to reduce trains’ travel time, minimise delays and improve the availability of its vehicle fleet through a focus on rolling stock maintenance and production.

The way to a better, faster MÁV is through the INKA program, one of Hungary’s largest development projects in value and complexity. The INKA program focusses on increasing service availability of rolling stock capacities — improving time-schedule accuracy and opportunities to sell new rail network capacity — and aims to match the Integrated Transportation Operational program (ITOP 2), an EU-founded business development program.

Rather than attempting to achieve this alone, MÁV brought in a partner to provide maintenance and production, implement a command-and-control solution for rolling stocks and connected human resources, and implement an SAP-HANA-based data warehouse and big data solution for financial and technical data.

The first priorities are transparency and unification: By installing a single support system for both railway infrastructure and rolling stock, MÁV gains clear and optimisable processes for maintenance, production, modernisation and operations. But processes aren’t reliable unless they’re predictable, which means designing a resource plan for relevant material requirements that ultimately ensures timely delivery of equipment and human resources. Another big benefit is the streamlining and simplification of processes, delivered by the partner-implemented and partner-operated business-critical applications, including enterprise resource planning (ERP), linear asset management (LAM) and single sign-on (SSO).

Initial results are impressive: MÁV is currently looking at an increase in work efficiency of up to 20 per cent, inventory costs reduced by another 20 per cent, and an uptick in infrastructure availability of up to 10 per cent. There’s also a noticeable bump in operational productivity and in stock and purchasing rationalisation, already making the project quite a success — before it’s even completed.

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