The digital imperative is strong in Asia. From achieving “diagnosis by digital device” in Singapore, to scanning mobile phones to board the metro in Guangzhou, governments and corporations alike are using digital technologies in innovative ways to solve challenges and seize opportunities.
“I’ve seen a lot of the transformation occur in the mobile space,” says Dan Angelucci, DXC Technology’s chief technology officer in Asia. “In my mind, Asia was the pioneer in this space, so it’s an exciting time to be here, and it’s an exciting time to be doing digital.”
As organizations embrace emerging technologies to reshape their operations, digital transformation is leading to digital advantage.
“Digital transformation is a business transformation most of all,” says David François, managing director at Monimedia. “So that impacts a company — people, activity and process — across the organization. It’s really about how do you create the digital advantage that allows you to connect with your customer in a different way.”
Mobility, artificial intelligence, the cloud — new technologies are empowering companies to respond to accelerating change with speed and innovation. And they’re also putting more power into the hands of business users.
“For any large-scale software project in the future, it’s going to have some type of artificial intelligence capability or component,” says Dean Samuels, Amazon Web Services’ head of solutions architecture in Hong Kong and Taiwan. “We need to put the capability of deep learning and machine learning, artificial intelligence, in the hands of the everyday person. You don’t need this unique, deep skill set. You don’t have to be the hard-core machine-learning practitioner in order to take advantage of this.”
With each new technology comes a new world of possibilities. For chief technology officers, the challenge lies in which technologies to pursue and how to best use them in their organizations’ digital journeys.
“When I look just past the horizon,” says DXC’s Angelucci, “I start to see the next set of computing problems that really need solutions, and I see the nascent capabilities in something like quantum computing, which is really a paradigm change for how we view computing itself. I think that’s where things are heading in a hurry.”
Victor Law, Symantec’s chief operating officer for greater China, has one additional piece of advice. “Before enterprises embark on that new technology adoption,” he says, “they must first take a step back and look at it from a security standpoint.”
But with proper security in place – for both infrastructure and data – Law says there’s nothing that can stop an organization. With digital technology, it can “keep on innovating and keep on growing.”